Hi Snginc & Kelly
Many thanks for trying to help but that's above my technical knowledge, Wordpress should just be a matter of uploading one file to be used for a favicon.
Kelly I've no idea where to load the zipped folder I downloaded or where to cut and paste the code they produced in Favicon & App Generator. I'm using WP so not quite sure how to load the code to the head of a HTML page.
And Snginc, thanks for the software link but I've no idea how to use that software and I really struggle with Photoshop lol.
There is something in the back office preventing my Favicon being generated I will check with my theme developers to see what system requirements I need for their theme and check what's in the Gold Hosting.
I've not had problems generating Favicons for WP with either Bluehost or Hostgator.
I will report back when I find my solution.