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Product/Service Reviews / Re: Hello Folks, anyone familiar with madbeetech
« on: May 01, 2013, 09:45:07 PM »
Hi Bob
This response is a little late so not sure how helpful it will be - hopefully you haven't gone with Mad Bee Tech.
I am a current client of theirs and my experience has been horrible. They were really helpful in the lead up to my purchase so I was relaxed about going with them but once they had my money, nothing. They hardly reply to emails and the last query I sent 6 weeks ago only got a response today. That was after sending 6 emails, mind - and it only answered half my question. Customer service is non-existent, mostly I get nothing but silence in response to my queries.
In terms of the website etc, I haven't found it too bad (we sell downloadable products also) but if you will ever need help, or you're looking for any kind of acknowledgement that you exist as a paying client, avoid Mad Bee Tech like the plague. You won't hear from them once they have your money.
Good luck!
JulyBaby
This response is a little late so not sure how helpful it will be - hopefully you haven't gone with Mad Bee Tech.
I am a current client of theirs and my experience has been horrible. They were really helpful in the lead up to my purchase so I was relaxed about going with them but once they had my money, nothing. They hardly reply to emails and the last query I sent 6 weeks ago only got a response today. That was after sending 6 emails, mind - and it only answered half my question. Customer service is non-existent, mostly I get nothing but silence in response to my queries.
In terms of the website etc, I haven't found it too bad (we sell downloadable products also) but if you will ever need help, or you're looking for any kind of acknowledgement that you exist as a paying client, avoid Mad Bee Tech like the plague. You won't hear from them once they have your money.
Good luck!
JulyBaby