Author Topic: Is ANYTHING Happening ? Is this site even alive?  (Read 1744 times)

Offline SiliconValleyGal

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Is ANYTHING Happening ? Is this site even alive?
« on: May 12, 2019, 01:26:03 PM »
Hey,

I hate to be alarmist and all ... but I am no longer able to log into the site. 

When I hit "forgot password" -- I get no emails.

I tried creating a new account, with no joy.

I've submitted a support ticket ... submitted on 5/8/19 ... which goes unanswered...

I just was hit with my monthly subscription on the 9th ... I'm thinking of filing a dispute to get some kind of action or help.

I hate doing this ... but it appears things stopped getting updated as of December, according to people I know who can log into their accounts.

Can someone let me know what's going on before I take the next step?



Offline Jim Burney

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Re: Is ANYTHING Happening ? Is this site even alive?
« Reply #1 on: May 13, 2019, 04:55:48 PM »
Hi SiliconValleyGal,

Only Mark can answer support ticket questions.
Jerome and I are limited to what we can do.

Mark has not been on the forum for quite some time. Possibly because of personal problems.

It is the RRW members account you are having problems with I take it.
Not able to download products etc.

Yours is the first in a long time I've seen a problem with log in.

He may just need a little more time to answer your request.

Jim

Offline snginc

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Re: Is ANYTHING Happening ? Is this site even alive?
« Reply #2 on: May 13, 2019, 06:14:23 PM »
Sorry to hear that you cant log into the site.  As Jim said Mark is the only one that can fix that.

Quote
but it appears things stopped getting updated as of December, according to people I know who can log into their accounts.

What exactly do you mean?  The membership has been updated on an almost daily basis.  May 11th was the last time content was added to the membership as well as the blog http://www.resell-rights-weekly.com/blog/.  It sounds like whoever was mentioning December was looking at Mark's personal facebook page.  That hasnt been updated since December but that's probably because of a break in the rss feed and/or how content is pulled from the blog. I just logged in so it sounds like the issue is with your account at the moment. 

I've sent Mark a message to check his support tickets.  I dont know when he will get the message.

Hey,

I hate to be alarmist and all ... but I am no longer able to log into the site. 

When I hit "forgot password" -- I get no emails.

I tried creating a new account, with no joy.

I've submitted a support ticket ... submitted on 5/8/19 ... which goes unanswered...

I just was hit with my monthly subscription on the 9th ... I'm thinking of filing a dispute to get some kind of action or help.

I hate doing this ... but it appears things stopped getting updated as of December, according to people I know who can log into their accounts.

Can someone let me know what's going on before I take the next step?

Offline SiliconValleyGal

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Re: Is ANYTHING Happening ? Is this site even alive?
« Reply #3 on: May 14, 2019, 04:31:19 PM »
Thanks very much for the responses...

Since I haven't been able to log in, I've only been able to get information about updating from others...

I am SOOOOO very happy to hear it's wrong... thank you for setting me straight, as I LOVE this site.

I will be a little bit more patient...

Thank you so very much for your speedy and informative response.  You have NO idea how much I appreciate it!

(Sorry about the subject line -- I was in a hurry and didn't think it through... I didn't see a way to edit it later ... :( )

Offline snginc

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Re: Is ANYTHING Happening ? Is this site even alive?
« Reply #4 on: May 16, 2019, 08:33:08 PM »
Glad we could help out.  Sorry we couldnt help out further.

Thanks very much for the responses...

Since I haven't been able to log in, I've only been able to get information about updating from others...

I am SOOOOO very happy to hear it's wrong... thank you for setting me straight, as I LOVE this site.

I will be a little bit more patient...

Thank you so very much for your speedy and informative response.  You have NO idea how much I appreciate it!

(Sorry about the subject line -- I was in a hurry and didn't think it through... I didn't see a way to edit it later ... :( )