Author Topic: Paid for a lifetime plan, but no answer to support tickets!!!  (Read 919 times)

Offline productlobby

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Is this site still alive? I see products are added regularly, but there is absolutely no support or response.

I've written serval times over the last year, and when I take a look at all my tickets, not one has been answered.

Right now, I'm needing one of my support tickets answered about a $299 payment I've made but no one has responded back. Need help!



Offline snginc

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Re: Paid for a lifetime plan, but no answer to support tickets!!!
« Reply #1 on: May 02, 2020, 12:49:20 AM »
Sorry to hear about the support issue.  Mark is the only one who can do anything about support tickets.  I'll send a message to Mark on Facebook, not sure when he will respond.

To answer your question, the membership and this forum are alive.

Is this site still alive? I see products are added regularly, but there is absolutely no support or response.

I've written serval times over the last year, and when I take a look at all my tickets, not one has been answered.

Right now, I'm needing one of my support tickets answered about a $299 payment I've made but no one has responded back. Need help!