Author Topic: Requesting Lifetime Activation  (Read 527 times)

Offline alan2009

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Requesting Lifetime Activation
« on: October 14, 2019, 05:38:37 PM »
Hello,

Can anyone help me get in touch with Mark?

I've purchased the Lifetime Gold membership a few days ago and am really looking forward to using it.

I do understand that he is the only person who can grant me this access.

I've put in a support ticket, messaged him on here and sent emails, but haven't heard back yet.

I'm sure he's extremely busy, and any help would be greatly appreciated!

Thanks,

Alan



Offline snginc

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Re: Requesting Lifetime Activation
« Reply #1 on: October 16, 2019, 08:53:47 AM »
Hello alan2009

Both Jim and I have sent Mark messages via facebook about your situation.  I wish we could do more for you.

Jerome
Hello,

Can anyone help me get in touch with Mark?

I've purchased the Lifetime Gold membership a few days ago and am really looking forward to using it.

I do understand that he is the only person who can grant me this access.

I've put in a support ticket, messaged him on here and sent emails, but haven't heard back yet.

I'm sure he's extremely busy, and any help would be greatly appreciated!

Thanks,

Alan

Offline tehp1

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Re: Requesting Lifetime Activation
« Reply #2 on: October 19, 2019, 08:16:39 PM »
Hello, I also paid for a trial and I don't even have access..

I was thinking of getting lifetime membership but I'm hesitating now as I don't know if I'll even get what I pay for.

I read some posts earlier in the year that Mark already isn't responding..

1) How are the new files being uploaded if Mark isn't actively managing it?
2) I'd be interested in purchasing lifetime still but I just want to make sure I get access to what I pay for.... could you kindly dm him on FB for me too please?


Offline Jim Burney

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Re: Requesting Lifetime Activation
« Reply #3 on: October 20, 2019, 05:06:48 AM »
Hi tehp1

Alan2009 has not got back to us since the 14th.
Therefore it is possible he has been given access.
Don't know for certain though.

I will DM Mark with your message on Facebook as per your request.

Regards

Jim
 



Hello, I also paid for a trial and I don't even have access..

I was thinking of getting lifetime membership but I'm hesitating now as I don't know if I'll even get what I pay for.

I read some posts earlier in the year that Mark already isn't responding..

1) How are the new files being uploaded if Mark isn't actively managing it?
2) I'd be interested in purchasing lifetime still but I just want to make sure I get access to what I pay for.... could you kindly dm him on FB for me too please?

Offline alan2009

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Re: Requesting Lifetime Activation
« Reply #4 on: October 20, 2019, 12:05:19 PM »
Unfortunately, my membership is still not activated.

I'm very concerned because it's been 9 days since my Lifetime Gold purchase yet none of my support tickets, emails or FB messages have been replied to by Mark.

I think mods really should be given access to assist members with problems like this, as it could prevent situations like this in the future and prevent a lot of frustration.

Will update once I have access.

Offline alan2009

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Re: Requesting Lifetime Activation
« Reply #5 on: October 24, 2019, 03:50:08 PM »
Update: My account is now activated and I'm thrilled to be able to use the site!

Offline Jim Burney

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Re: Requesting Lifetime Activation
« Reply #6 on: October 24, 2019, 04:07:13 PM »
Great to hear that Alan.
Best
Jim

Offline snginc

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Re: Requesting Lifetime Activation
« Reply #7 on: October 28, 2019, 10:09:37 AM »
Glad to hear it!  Looking forward to seeing what you make from this site!
Jerome