Been trying to get in touch with Mark since April 19

[MANancy]

I have an issue with downloading a mobile site (my computer identified it as a virus and removed it).

I tried emailing Mark - no response. I put in a ticket on April 19 - no response. I sent a message via Facebook messenger - no response. I tried posting under a post in the RRW Facebook group - no response.

There is a lot of great material here and an amazing amount of resources (I'm a gold member) but if I don't have a lot of confidence in the site due to lack of response.

Is there any way I can get in touch with someone who can help resolve my issue?

[snginc]

First off Welcome to the forum MANancy.

Second, more than likely you are getting a false positive.  What anti virus software are you using?

Third, have you tried to turn off your antivirus then download the product and put it on your exceptions list?

Jerome

[Jim Burney]

Mark is going through some issues at the moment.
Unfortunately this means his reponse to your requests will be delayed.

If you let me know which site you are having a problem with, I could take a look.

Jim

[MANancy]

Thank you both for letting me know why I haven't gotten any response. It's been a frustrating month.

The software that is removing it is Norton. Nothing special. After I unzip the file it scans the exe and automatically removes it because it thinks it's a threat.

The file I'm using is in the April 2018 Gold Members Download Page

http://resell-rights-weekly.com/members/members.php?page=G042018

Skin Care Instant Mobile Video Site

I picked it at random as I just want to see what a site looks like. I haven't tried any other sites.

[snginc]

Sorry that you are having a frustrating month.   Have you done what I suggested in my last post?

Norton is known for false positives because it is set to paranoid.  I know the person who created this software.  He has been creating software like this for years.

Jerome

Thank you both for letting me know why I haven't gotten any response. It's been a frustrating month.

The software that is removing it is Norton. Nothing special. After I unzip the file it scans the exe and automatically removes it because it thinks it's a threat.

The file I'm using is in the April 2018 Gold Members Download Page

http://resell-rights-weekly.com/members/members.php?page=G042018

Skin Care Instant Mobile Video Site

I picked it at random as I just want to see what a site looks like. I haven't tried any other sites.

[MANancy]

Jerome

Thanks for checking for me. I have had problems with malware before so I was being extra cautious.

Now that I know it's safe I'll mark it as safe and give it a try.

Thanks!