Author Topic: Issues with downloading  (Read 977 times)

Offline JimMcPherson

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Issues with downloading
« on: April 10, 2017, 02:26:11 PM »
Starting this morning, any downloads I attempted from the site failed.

Note:  I did not have any difficulty downloading product files yesterday.  I also have had no difficulty downloading products from other sites today either.

Any advice?

I have logged out and logged back in again and restarted my computer several times.  Also tried downloading from my laptop and those downloads failed as well.

Please help and thank you in advance.
Jim



Offline AlanUK

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Re: Issues with downloading
« Reply #1 on: April 10, 2017, 02:55:29 PM »
Hi Jim,

I just tried downloading some product and managed to successfully download newly added content this week Amazon S3 For Beginners & the Tactical Backlink Method which was added last week.

Quick question... Are you a Silver Member or Gold Member?

Not sure if there are any restrictions on what you're trying to download


All the best
Alan

Offline snginc

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Re: Issues with downloading
« Reply #2 on: April 10, 2017, 03:26:27 PM »
There's nothing wrong with the membership site.  I just downloaded files from the membership with no problem.  What are the exact files you are trying to download and what happens when you try to download them?  Can you show us a screenshot or any error messages that you are getting?  Since it appears you tried downloading using multiple systems it could have something to do with your IP address.

Jerome
Starting this morning, any downloads I attempted from the site failed.

Note:  I did not have any difficulty downloading product files yesterday.  I also have had no difficulty downloading products from other sites today either.

Any advice?

I have logged out and logged back in again and restarted my computer several times.  Also tried downloading from my laptop and those downloads failed as well.

Please help and thank you in advance.
Jim

Offline snginc

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Re: Issues with downloading
« Reply #3 on: April 10, 2017, 03:28:15 PM »
There's only the gold and free membership options.  There is no silver membership option.


Quick question... Are you a Silver Member or Gold Member?



Offline JimMcPherson

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Re: Issues with downloading
« Reply #4 on: April 10, 2017, 03:48:44 PM »
I am a Gold member.  not getting any error messages.  My library simply shows "download failed"

Offline snginc

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Re: Issues with downloading
« Reply #5 on: April 10, 2017, 03:54:43 PM »
What browser are you using?  It sounds like you are getting incomplete downloads.  You didnt mention what files you were trying to download.

Offline Mark Austin

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Re: Issues with downloading
« Reply #6 on: April 10, 2017, 05:49:06 PM »
Hi Jim,

Sorry to hear you are having trouble downloading.  Sounds like a packet loss issue to me. Have you checked your internet speed? And for packet loss?

Mark
“Keep away from people who try to belittle your ambitions. Small people always do that,
but the really great makes you feel that you, too, can become great.”
~ Mark Twain

Offline JimMcPherson

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Re: Issues with downloading
« Reply #7 on: April 11, 2017, 12:04:12 AM »
These were the products i was attempting to download without success - even tried from our public library computer - download failed each time
Binaural Beats Healing For Everyone

Product Rights: Master Resell & Giveaway Rights
Added on: 08/12/2011


Click here to download:
BinauralBeatsHealing
Product Filesize: 3.18 MB

Unleash The Healing Powers Of Binaural Beats...

   
The Best Binaural Beats Collection

Product Rights: Master Resell Rights
Added on: 04/06/2011


Click here to download:
BestBinauralBeatsCol
Product Filesize: 189.61 MB

Unlock The Secrets To Achieving Success!

   
Binaural Beats

Product Rights: Private Label Rights
Added on: 09/22/2010


Click here to download:
BinauralBeats
Product Filesize: 738.47 KB

When you were a kid were you fascinated by those dog whistles that you could blow, not hear but all the dogs in the vicinity would come running? The high pitch was...

Offline snginc

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Re: Issues with downloading
« Reply #8 on: April 11, 2017, 07:20:24 AM »
There's something wrong on your end.  I just downloaded the files with no problem. Where are you located?  What browser are you using to download?

Offline Mark Austin

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Re: Issues with downloading
« Reply #9 on: April 11, 2017, 11:30:02 AM »
A couple more possibilities ... is your hard drive full? and what antivirus/firewall are you using?

Mark
“Keep away from people who try to belittle your ambitions. Small people always do that,
but the really great makes you feel that you, too, can become great.”
~ Mark Twain

Offline SurfSmarter

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Re: Issues with downloading
« Reply #10 on: April 11, 2017, 01:11:41 PM »
Jim, what method are you using to download them with ... just a "right click... save as" from within the browser window? or are you using an actual  download manager?

Personally I have always had the best success with any downloads using the FREE Downthemall extension for Firefox... it allows for segmentation of large files and you can control the speed of the downloads so as to not get server time-outs due to overloading and even to restart downloads if they are incomplete, stalled, etc.

Here's a link to the latest stable version, if you want to try it out
http://www.downthemall.net/

John


Offline snginc

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Re: Issues with downloading
« Reply #11 on: April 11, 2017, 01:31:01 PM »
Been using downthemall for almost 10 years now!

Offline SurfSmarter

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Re: Issues with downloading
« Reply #12 on: April 11, 2017, 02:02:16 PM »
^^^ Smart man ;)

Offline snginc

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Re: Issues with downloading
« Reply #13 on: April 11, 2017, 02:12:24 PM »
I'm in several memberships where I need to do mass downloads so downthemall was a Godsend for me!

Offline Kelly Ling

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Re: Issues with downloading
« Reply #14 on: April 11, 2017, 04:30:50 PM »
I've used DownThemAll for years also.  Great utility.

Kelly Ling
Kelly Ling