2 days ago I signed up for the 7 day trial of RRW Gold Membership (after years of just looking) and anticipate moving to a Lifetime Membership soon.
My concern is that after registering for the 7 Day Gold trial I am unable to get a response to ANY support request! I'm guessing that when those 7 days are up there won't be a problem taking the first monthly charge for a service I have not been able to truly evaluate.
I have got a domain name, sent in the hosting request and not a peep now for 2 days now. And in all honesty I have sent in support tickets that are nearly a month old now that are still waiting on a response...
I'm REALLY NOT trying to be a snit, and I realize things happen that are out of control of people, but can anyone tell me what's going on, is this kind of service normal and should I cancel my 7 day trial until things are straightened out?