Author Topic: Message sent for hosting and no response! Is there a problem with service?  (Read 504 times)

Offline srl3

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2 days ago I signed up for the 7 day trial of RRW Gold Membership (after years of just looking) and anticipate moving to a Lifetime Membership soon.

My concern is that after registering for the 7 Day Gold trial I am unable to get a response to ANY support request! I'm guessing that when those 7 days are up there won't be a problem taking the first monthly charge for a service I have not been able to truly evaluate.

I have got a domain name, sent in the hosting request and not a peep now for 2 days now. And in all honesty I have sent in support tickets that are nearly a month old now that are still waiting on a response...

I'm REALLY NOT trying to be a snit, and I realize things happen that are out of control of people, but can anyone tell me what's going on, is this kind of service normal and should I cancel my 7 day trial until things are straightened out?



Online snginc

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You mentioned this in your intro post so I gave you a response there http://resell-rights-weekly.com/forum/newmemberintro/hello!-10383/msg69476/#msg69476

Offline srl3

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On June 30th I cancelled my GOLD account it was the day I was charged and I requested a refund, I HAVE HEARD NOTHING! NO REFUND and no response saying things might be going on that will take a little more time to respond.

I believe I have been more than patient so PLEASE REFUND MY PAYMENT! TODAY!



 8)shh
 :help:
 :waiting:
 >:(